Star date: 10th April 2013
LONG WAITS, ANXIETY AND FINALLY A HEART ATTACK – WELCOME TO THATCHER'S WORLD OF THE PRIVATISED NHS…
"I wholly believe this is nobody's fault except Arriva's, as this has never happened before" Caroline Connelly
From the beginning of April, Greater Manchester's non-emergency patient transport service transferred from the public North West Ambulance Service to private company Arriva Transport Solutions.
In just one week, the cock ups, calamities and tragedies can be summed up by the treatment of Caroline Connelly's mother, a frail lady needing dialysis. Yesterday, she had a heart attack.
Full details here…